LEADERSHIP AND NEGOTIATION TRAINING
Hostage negotiator-informed leadership and negotiation training, and corporate negotiation training, that helps leaders and teams stay calm, clear and effective in high pressure conversations, without losing the relationship. Business negotiation training that holds up when the stakes are high.
TL;DR
Best for: Leadership teams, client-facing teams, managers and senior stakeholders
Focus: High pressure communication training that strengthens relationships while improving outcomes.
Outcomes:
Communicate with more clarity and confidence
Handle objections, conflict and “no” conversations without damaging trust
Use active listening and structured questioning to uncover what matters
Format: Flagship 4-day programme delivered over time (with bespoke 1–2 day options available)
Cadence: 3–4 week practice gaps + an online touchpoint between workshops
Tailoring: Same core framework; exercises tailored for leadership challenges or negotiation scenarios
Optional: A 5th follow-up day 6–8 weeks after completion for refresh + debrief
Best for: Leadership teams, client-facing teams, managers and senior stakeholders (negotiation training for managers and decision-makers).
Leadership and negotiation training that embeds skills over time
This programme is designed as four separate workshop days, delivered with space between them. The goal isn’t to overload people with concepts, it’s to build capability that sticks.
Each workshop introduces practical tools and behaviours, then gives delegates 3–4 weeks to apply them in real conversations at work. When the group returns, we debrief what worked, what didn’t, and add the next layer of skill.
Midway between each workshop day, there’s an online touchpoint where we discuss any difficulties participants are experiencing, address gaps in understanding, and keep momentum.
What this helps with
This corporate negotiation training is especially useful for teams negotiating with clients, stakeholders, suppliers, or internally across departments:
Improve communication internally and externally
Manage conflict effectively while maintaining strong relationships
Stay composed in high pressure conversations
Handle objections with clarity and confidence
Say “no” to clients or stakeholders when needed, without escalation
Ask better questions and uncover the information that changes outcomes
Navigate complex stakeholder dynamics and negotiations (stakeholder communication training in real contexts).
How the programme works
Each workshop day is a blend of taught content and practical exercises.
The pattern stays consistent:
Taught elements (frameworks, tools and examples)
Practical exercises (realistic scenarios)
Workplace practice gap (3–4 weeks to embed the skills)
Debrief at the start of the next workshop day (what worked / what didn’t)
Online touchpoint midway between sessions (support, troubleshooting and clarity)
Whilst the overall content remains consistent between leadership and negotiation delivery, the focus of exercises changes so they are relevant to either leadership challenges or negotiation-focused scenarios.
The Flagship Leadership & Negotiation Programme
This flagship programme is designed as four workshop days delivered over time, allowing skills to be developed, applied, and embedded in real working environments rather than learned in isolation.
Each workshop builds on the last, giving participants time to practise new behaviours in real conversations before returning to reflect, refine, and progress.
Workshop 1:
Thinking Differently About Communication
This workshop explores the role communication plays in building strong relationships at work, and how it can be developed into a practical, repeatable skillset.
Participants begin developing active listening as a tool to uncover better information, reduce assumptions, and improve the quality of everyday conversations.
Workshop 2:
When Negotiations Get Tough
A practical session focused on managing conflict geffectively while maintaining strong relationships in high pressure environments.
Participants work on handling objections, saying no when needed, and structuring questions so conversations remain constructive and continue to move forward.
Workshop 3:
Influence, Persuasion, and Navigating Complex Negotiations
This workshop explores how influence and persuasion work, and how they can be used ethically and effectively in business relationships.
It also introduces practical tools for navigating complex negotiations, stakeholder dynamics, and relationship pressure points.
Workshop 4:
Bringing it all together
A final workshop designed to integrate the tools and behaviours from the programme and embed them into day-to-day working practices.
The focus is on turning learning into repeatable habits so the skillset becomes part of how the team communicates, decides, and operates under pressure.
Optional follow-up workshop (Day 5)
An optional fifth day can be delivered 6–8 weeks after completion to debrief the programme, refresh key tools, and revisit areas the team would like to strengthen.
Bespoke Workshops
For organisations that don’t require the full flagship programme, Kevin also offers one- and two-day bespoke workshops tailored to specific challenges, teams, or moments of pressure.
A short discovery call is used to understand your objectives and determine the most effective format and focus.
What organisations typically notice afterwards
Feedback on the full programme is that it fundamentally changes how an organisation communicates, both internally and externally.
Client satisfaction often improves, and team members commonly report feeling more confident in role-critical conversations.
Formats and delivery
This programme can be delivered as:
Corporate negotiation training for leadership teams, client-facing teams, or cross-functional stakeholder groups
In-person workshops
A blended approach (workshop days + online touchpoints)
Training tailored for leadership groups, client teams or mixed stakeholder environments
If you’re unsure what format is best, we’ll recommend an approach based on your team, context and objectives.
Frequently Asked Questions
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Leaders, managers and teams who need calmer, clearer communication, especially when conversations involve conflict, pressure, objections or difficult decisions.
It’s also ideal for organisations looking for difficult conversations training that improves outcomes without damaging trust.
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Because delivering everything back-to-back can overload people with new concepts. The 3–4 week gap creates space to practise negotiation in real conversations, embed the tools, and return with real examples of what worked (and what didn’t).
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A midway check-in to discuss what’s working, where people are getting stuck, and to close any gaps in understanding before the next session
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Yes. The framework remains consistent, but exercises are tailored so the practice is relevant to your leadership challenges or negotiation scenarios
Start with a Discovery Call
If you’d like to explore whether this is right for your team, use the enquiry form below and we’ll arrange a short call to discuss your context and what you’re aiming to improve.